Better Browsers Start with Better Complaints
Dave Rupert’s latest post¹ is a masterclass in clickbait—but underneath the hook is a career’s worth of hard-won advice. If you want browser vendors to actually listen to your grievances, the medium matters more than the message.
Twitter rants may feel cathartic, but they burn bridges and exhaust patience. Even the most valid complaint gets dismissed when delivered with combativeness—and that dismissal can stick for years. People hold grudges longer than you’d expect.
The solution? Blogging. Rupert calls it “the best thing I’ve ever done in my career,” pointing to his own friction logs across IE, Safari, Edge, Firefox, Chrome, Windows 10, and WSL. Those posts don’t just vanish into the void:
They get picked up by developer advocates and shared internally. A single blog post is worth 10,000 tweets.
- Stay tuned for Rupert’s upcoming masterpiece: “I fell into a cement mixer and here’s everything I know about Cascade Layers.” ⮑
