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Ryan Katkov

2 articles by Ryan Katkov.

Performance — Slack Audit Logs and Anomalies

Slack Audit Logs and Anomalies

What are Slack Audit Logs? Like many Software as a Service (SaaS) offerings, Slack provides audit logs to Enterprise Grid customers that record when entities take an action on the platform. For example, when a user logs in, when a user updates their profile, when an app downloads a file, etc. The actual list of…

RKRyan Katkov·December 9, 2024Performance
Career & Teams — Service Delivery Index: A Driver for Reliability

Service Delivery Index: A Driver for Reliability

Customer-first: Moving from Hero Engineering to Reliability Engineering From the beginning, Slack has always had a strong focus on the customer experience, and customer love is one of our core values. Slack has grown from a small team to thousands of employees over the years and this customer love has always included a focus on…

RKRyan Katkov·July 26, 2023Career & Teams