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Keith Ballinger

17 articles by Keith Ballinger.

Databases — An update on recent service disruptions

An update on recent service disruptions

Over the past few weeks, we have experienced multiple incidents due to the health of our database. We wanted to share what we know about these incidents while our team continues to address them.

KBKeith BallingerKeith Ballinger·March 23, 2022Databases
Systems — GitHub Availability Report: April 2021

GitHub Availability Report: April 2021

In April, we experienced two incidents resulting in significant impact and degraded state of availability for API requests and the GitHub Packages service, specifically the GitHub Packages Container registry service.…

KBKeith BallingerKeith Ballinger·May 5, 2021Systems
Engineering — GitHub Availability Report: March 2021

GitHub Availability Report: March 2021

In March, we experienced three incidents resulting in significant impact and degraded state of availability for issues, pull requests, webhooks, API requests, GitHub Pages, and GitHub Actions services. Follow up…

KBKeith BallingerKeith Ballinger·April 7, 2021Engineering
SRE & Ops — GitHub Availability Report: February 2021

GitHub Availability Report: February 2021

Introduction In February, we experienced no incidents resulting in service downtime to our core services. This month’s GitHub Availability Report will provide initial details around an incident from March 1…

KBKeith BallingerKeith Ballinger·March 3, 2021SRE & Ops
SRE & Ops — GitHub Availability Report: January 2021

GitHub Availability Report: January 2021

Introduction In January, we experienced one incident resulting in significant impact and degraded state of availability for the GitHub Actions service. January 28 04:21 UTC (lasting 3 hours 53 minutes)…

KBKeith BallingerKeith Ballinger·February 2, 2021SRE & Ops
SRE & Ops — GitHub Availability Report: December 2020

GitHub Availability Report: December 2020

In December, we experienced no incidents resulting in service downtime. This month’s GitHub Availability Report will provide a summary and follow-up details on how we addressed an incident mentioned in November’s report.

KBKeith BallingerKeith Ballinger·January 6, 2021SRE & Ops
Engineering — GitHub Availability Report: November 2020

GitHub Availability Report: November 2020

Introduction In November, we experienced two incidents resulting in significant impact and degraded state of availability for issues, pull requests, and GitHub Actions services. November 2 12:00 UTC (lasting 32…

KBKeith BallingerKeith Ballinger·December 2, 2020Engineering
Engineering — GitHub Availability Report: August 2020

GitHub Availability Report: August 2020

Introduction In August, we experienced no incidents resulting in service downtime. This month’s GitHub Availability Report will dive into updates to the GitHub Status Page and provide follow-up details on…

KBKeith BallingerKeith Ballinger·September 2, 2020Engineering
SRE & Ops — Introducing the GitHub Availability Report

Introducing the GitHub Availability Report

What is the Availability Report? Historically, GitHub has published post-incident reviews for major incidents that impact service availability. Whether we’re sharing new investments to infrastructure or detailing site downtimes, our…

KBKeith BallingerKeith Ballinger·July 8, 2020SRE & Ops
Engineering — April service disruptions analysis

April service disruptions analysis

We had multiple service interruptions in April that may have impacted your projects and businesses. We know how important reliability is for our users and have detailed an analysis on the disruptions.

KBKeith BallingerKeith Ballinger·May 22, 2020Engineering
Engineering — February service disruptions

February service disruptions

Recently, we’ve had multiple service interruptions on GitHub.com. We know how important reliability of our service is for your projects and teams. We take this responsibility very seriously and apologize…

KBKeith BallingerKeith Ballinger·February 28, 2020Engineering